REFUND POLICY

At Savage Seller, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a transparent refund policy to provide you with peace of mind. Please review the following guidelines regarding refunds:

Eligibility for Refunds:

  • To be eligible for a refund, the item must be returned in its original condition, unused, and with all original packaging intact.
  • Refunds are typically processed for products returned within 30 days of the purchase date. Please note that certain items may be subject to specific return or refund restrictions.

Refund Process:

  • To initiate a refund, please contact our customer support team with your order details and reason for return. We will provide you with instructions on how to return the item.
  • Once we receive the returned item and verify its condition, we will process your refund to the original payment method used for the purchase. Please allow 2-3 business days for the refund to reflect in your account.

Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
  • We recommend using a trackable shipping service and purchasing shipping insurance for high-value items to ensure safe return delivery.

Exchanges:

  • If you wish to exchange an item for a different size, color, or style, please contact our customer support team to arrange for an exchange. We will assist you in facilitating the exchange process.

Non-Refundable Items:

  • Certain items may not be eligible for refunds, including but not limited to:
    • Personalized or customized products
    • Digital downloads 
    • Perishable goods
    • Gift cards or promotional vouchers

Damaged or Defective Items:

  • In the rare event that you receive a damaged or defective item, please contact our customer support team immediately for assistance. We will work with you to resolve the issue promptly, whether through a replacement, refund, or other appropriate measures.

Policy Updates:

  • Savage Seller reserves the right to update or modify our refund policy at any time without prior notice. Any changes will be reflected on this page, and we encourage you to review the policy periodically for updates.

Contact Us:

  • If you have any questions or concerns regarding our refund policy or need assistance with a return. We are here to help and ensure that your shopping experience with Savage Seller is hassle-free and enjoyable.

Thank you for shopping with Savage Seller. We appreciate your business and strive to provide you with the best possible service and support.